2 step verification is required to unhold your settlement.

1. Website/App verification
2. Documents verification

Please ensure that you have uploaded all the business documents and your website/app is live and working with all the mandatory information available. Refer to this link for more details - https://business.paytm.com/blog/ecommerce-payment-gateway-guidelines/

Once your website gets verified, and documents are approved. It will take a few hours to upgrade your account and unhold the settlement.