While the world is hit by COVID-19 restaurant businesses await when they can open their doors to customers again. What cannot be ignored is what would be the ‘new normal’ once lockdown ends. Social distancing and personal hygiene is the key mantras to keeping one’s staff and customers safe in times to come.
To help our Restaurant Payment Partner cope up with this situation and take care of consumer safety at the same time, we have come up with a new solution. “Be ready to grow your business with Zero Contact dining” post lockdown –Available for Fast Food chains, fine dining restaurants and bars
Further on, the plan is to expand this service to the entire spectrum of merchants such as large format grocery stores, supermarkets and pharmacies.
As customers step out to start dining out again once lockdown restrictions end, they will be looking for ways by which they can avoid coming in contact with contaminated surfaces. In a restaurant environment, these concerns will be related to
- Standing close to other customers in queues
- Touching a commonly used surface like the menu
- Holding the bill folder which is not routinely sanitized.
- Interaction with the store staff or surfaces.
Using Paytm’s Zero Contact Dining will assure a safe dining experience to the customers. The solution eliminates physical touch across various touchpoints by enabling:
- Zero contact menu
- Zero contact ordering
- Zero contact seamless payments with one of the multiple digital pay modes
With 350 Mn+ million app subscribers that far surpasses competitors and also a high frequency of usage of the app, this makes it a quick go-to solution for customers for safe dining out experiences
How do Restaurants Benefit
- Win back Customers – Usage of this solution will help restaurants win back customers who may choose not to eat out due to this fear and ensure safety for each guest entering their premises.
- Ensure Staff Safety – The solution will also help restaurants keep their staff safe as the interaction of guest and the staff becomes limited only to serve the prepared food
- Get More visibility and walk ins – Paytm app will also carry a location wise list of safe restaurants that are partnered in this initiative, to provide a visibility boost to the restaurant taking the requisite safety measures and allowing customers the option to choose a safe dining experience.
This seamless touch free experience will help partner restaurants regain customers in the new normal of the post- Corona virus world. The same solution will be extended to grocery and medicine buying, in line with how life will be after Covid-19.
Our team will be happy to get in touch with you to explain further details.