Your promo-code T&C mentions when your cashback will be credited. You need to complete your KYC with Paytm to obtain the cashback. If your KYC with Paytm has not been completed, then we will provide you with Digital Gold, amounting equal to the cashback amount, in your Paytm locker.

If you’ve applied a promo code while placing the order, you will receive the cashback/ gold-back as per the payment method opted for the order.

• Prepaid orders: Within 24 hours of shipping the order
• Cash On Delivery: Within 24 hours of delivering the order
• EMI: When the return period of the order is over for returnable products or after 7 days in case of non-returnable products