As per the cinema policy, movie tickets once booked are considered as sold and cannot be cancelled, modified, refunded or exchanged. For future, we encourage you to book your movie tickets with Cancellation Protect (CP) feature which offers you the following benefits:

• The feature will allow you to cancel a booked movie ticket two hours prior to the show time
• You will also be able to get a 100% refund of the ticket price

To know more, please refer to the Terms & Conditions while opting cancellation protect feature.