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  • FAQ Topics
  • Testing and Generic Queries
  • JS Checkout
  • All in One SDK
  • Checksum
  • Callback and Webhook URL
  • Ecommerce Plugins
  • Custom Checkout
  • Refund
  • Disputes
  • UPI Solution
  • Subscription
  • Payment Links
  • Standard EMI/ No Cost EMI
  • Auto Debit
  • Custom UI SDK
  • Bank Offers
  • Settlement
  • Merchant Dashboard
  • DIY Onboarding

How can we help you today?

    • Refund
    1. What is Refund Reference ID and why is this needed?+
    2. What are the Constraints on refunds?+
    3. How is refunds are managed in Payment link?-

      If you need to cancel or refund a successful transaction, you can do so by simply sending a Refund API request and ensuring success using the Refund Status API.
      REFID - REFID parameter in Refund API should mandatory be sent as Unique ID for every refund request sent to Paytm.The refund request can fail due to insufficient funds in MPA (Merchant Payable Account). For failure refund status, the merchant can retry refunds. However, for Pending refunds merchants should not retry refund.

    4. How to resolve Invalid refund request issue?+
    If you are an existing Paytm for Business customer, call us on
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    Looking for any query related to solution offering. visit our Paytm for business support page