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  • FAQ Topics
  • Testing and Generic Queries
  • JS Checkout
  • All in One SDK
  • Checksum
  • Callback and Webhook URL
  • Ecommerce Plugins
  • Custom Checkout
  • Refund
  • Disputes
  • UPI Solution
  • Subscription
  • Payment Links
  • Standard EMI/ No Cost EMI
  • Auto Debit
  • Custom UI SDK
  • Bank Offers
  • Settlement
  • Merchant Dashboard
  • DIY Onboarding

How can we help you today?

    • Subscription
    1. How does auto-collect work for subscriptions?+
    2. Does Paytm send any notifications to the users?+
    3. When should I call Pre-Notify API?-

      It has to be called at least 24 hrs and maximum 72 hrs prior to the recurring payment debit date.

    4. Can I modify an existing subscription?+
    5. For an existing running subscription, what would be the outcome of not charging a customer for a specific cycle?+
    6. Is there a facility of automatic retry in case the payment debit request failure?+
    7. If recurring payment debit fails after the pre-debit notification is sent to the user,does merchant have to send another pre-debit notification before another recurring payment debit request?+
    8. If a merchant moves from auto renewal flow to manual debit requests, will the existing subscription created with autoRenewal as TRUE move to manual renewal or continue to be auto-renewed?+
    9. Merchant is trying to set up a UPI subscription for a future date. But the UPI paymode is not visible on the payment screen?+
    10. For which subscription states will we receive an S2S callback?+
    11. What is the minimum billing cycle contract which can be tested in the staging environment?+
    12. What is subscription expiry date?+
    13. How will I know which APPs support UPI autopay?+
    14. How many active subscription contracts can a customer have with one MID at a time?+
    15. How many times should we retry if recurring payment debit request is unsuccessful?+
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