Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

I haven't registered my company yet. Can I get a payment gateway?

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Settlements and Bank Transfers

How can I change my bank account for payment settlement from Paytm?

How can I reconcile payments settled to my bank account?

QR Code

How am I notified of successful payments?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

What is settlement ?

Where can I see the transactions of my customers?

Developers

How do I generate my API keys for production environment

I need technical help for integrating Paytm Payment Gateway

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my email?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Is having a Paytm Bank account mandatory to accept payments via Paytm?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Paytm Soundbox

Can I use my own SIM in the Soundbox?

How can I change the language of the Soundbox?

Paytm FASTag

What permissions in PSA App are required to sell FASTag ?

What are the lead creation issues in FASTag?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us