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Audio alert & digital display. Daily payment summary announcement
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Soundbox 2.0
Introducing Soundbox 2.0
Audio alert & digital display. Daily payment summary announcement
Get SoundBox Now
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All-In-One QR

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Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

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QR Code

I am unable to accept payments with my QR Code

How can I receive payments from my customers through Paytm QR code?

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How to use App

How to use Business with Paytm App

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Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

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Paytm Soundbox

Why is the yellow light on my device blinking constantly?

Does sound box announce failed/pending transactions?

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All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

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Developers

Can I try Paytm’s Payment APIs and SDKs for free?

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

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Paytm FASTag

What should a customer do if an incorrect amount is charged at a plaza?

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

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Account Activation and Upgrade

Can I opt for Starter or Standard plan if I have a registered company?

Does Paytm charge a setup or maintenance fee?

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Payment Gateway

I am unable to submit the proof against the chargeback

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

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Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

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Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

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General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

What will happen if I exceed my monthly payment acceptance limit?

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Frequently Asked Questions

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