Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

I have a company, but I don't have a GST certificate. Can I still use Paytm for my Business?

I see an error while trying to activate my account - Bank account name does not match with PAN

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How can I reconcile payments settled to my bank account?

QR Code

How can I order a QR Sticker from Paytm for my shop?

How can I receive payments from my customers through Paytm QR code?

Payment Gateway

What will happen if I failed to defend the chargeback

I have initiated the refund but my customer has not received it

Developers

How do I generate my API keys for production environment

Can I save customer card details on my website or app?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

Can I replay the last transaction on my Soundbox?

How does the SoundBox work?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Paytm FASTag

I am selling the vehicle OR I am not using the vehicle anymore. Can I replace/sell the FASTag?

Other FASTag FAQs

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us