Support: Paytm for Business

Here to Help

All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

How do Instant Bank Settlements work?

What is my settlement cycle?

QR Code

How can I get my Paytm QR Code?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

What should I do if the my Soundbox is not charging and has battery problems?

Can I use my own SIM in the Soundbox?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

I need technical help for integrating Paytm Payment Gateway

Can I accept payments with Paytm in my mobile app?

Paytm FASTag

What is the mapping matrix of Tag classes with different vehicle classes?

What are the lead creation issues in FASTag?

Account Activation and Upgrade

My documents have been verified. When will my account get activated/upgraded?

I see an error while trying to activate my account - Bank account is already registered with Paytm

Payment Gateway

Can I make the refund if payment is collected via QR code

What is the settlement cycle offered by Paytm?

Refunds

I initiated a refund successfully but my customer hasn't received it

I am not able to initiate a refund

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us