Support: Paytm for Business

Here to Help

All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Account Activation and Upgrade

My account activation documents were rejected. What can I do now?

How can I activate my Paytm business account and start collecting payments?

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How can I reconcile payments settled to my bank account?

How can I change my bank account for payment settlement from Paytm?

QR Code

How can I order a QR Sticker from Paytm for my shop?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

Can my customer pay without login into Paytm app if not using Indian mobile no.

What will happen if I failed to defend the chargeback

Developers

Can non-Paytm users make payments using Paytm payment gateway?

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Paytm Soundbox

Does sound box announce failed/pending transactions?

Can I use my own SIM in the Soundbox?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

Notifications, Alert & Reports

How to get notification on my email?

How to get notification on my mobile number?

General Queries

Are other business related documents required to accept payments on Paytm?

Do I require KYC to start accepting payments via Paytm?

Paytm FASTag

How does a customer activate Paytm FASTag?

What should a customer do if an incorrect amount is charged at a plaza?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us