Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

My account activation documents were rejected. What can I do now?

How can I activate my Paytm business account and start collecting payments?

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How can I reconcile payments settled to my bank account?

How can I change my bank account for payment settlement from Paytm?

QR Code

How can I order a QR Sticker from Paytm for my shop?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

What is a Payment Gateway?

How will I know that amount is transferred in my bank account ?

Developers

I need technical help for integrating Paytm Payment Gateway

How do I generate my API keys for production environment

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

What should I do if the my Soundbox is not charging and has battery problems?

Why is the yellow light on my device blinking constantly?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to get notification on my mobile number?

How to download transaction / settlement reports ?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Are other business related documents required to accept payments on Paytm?

Paytm FASTag

What are the lead creation issues in FASTag?

What is the process for FASTag issuance to PSA?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us