Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How do Instant Bank Settlements work?

What is my settlement cycle?

QR Code

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my email?

How to get notification on my mobile number?

Paytm Soundbox

How do I order my Soundbox device?

What should I do if the red light is on but isn't switching to the other lights?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can I accept payments with Paytm in my mobile app?

I need technical help for integrating Paytm Payment Gateway

Paytm FASTag

What is the process of updating FASTag inventory & returning existing inventory?

Other FASTag FAQs

Account Activation and Upgrade

I see an error while trying to activate my account - Bank account name does not match with PAN

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Payment Gateway

Can my account get activated if I don't have a website or app?

Is there any additional charges to make the refund ?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us