Support: Paytm for Business

Browse Support Articles

Account Activation and Upgrade

I haven't registered my company yet. Can I get a payment gateway?

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Settlements and Bank Transfers

How can I change my bank account for payment settlement from Paytm?

How can I reconcile payments settled to my bank account?

QR Code

How am I notified of successful payments?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

What documents will I require for setting up a Paytm All-In-One Payment Gateway?

What are the Payment Gateway charges?

Developers

How do I generate my API keys for production environment

I need technical help for integrating Paytm Payment Gateway

Refunds

I initiated a refund but the status shows as pending

I initiated a refund successfully but my customer hasn't received it

How to use App

How to use Business with Paytm App

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my email?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Is having a Paytm Bank account mandatory to accept payments via Paytm?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Paytm Soundbox

Can I use my own SIM in the Soundbox?

What should I do if the my Soundbox is not charging and has battery problems?

Paytm FASTag

What permissions in PSA App are required to sell FASTag ?

What is the process of updating FASTag inventory & returning existing inventory?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us