Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How would I know when Paytm has settled my payments in my bank account?

How does Paytm transfer payments I have received to my bank account?

QR Code

How am I notified of successful payments?

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

My sound box has been damaged. What should I do?

Does sound box announce failed/pending transactions?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can I try Paytm’s Payment APIs and SDKs for free?

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

Paytm FASTag

How to onboard and check lead status of FASTag via PSA App?

What should a customer do if an incorrect amount is charged at a plaza?

Account Activation and Upgrade

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Does Paytm charge a setup or maintenance fee?

Payment Gateway

Where can I see the chargeback raised

What all reports are available on Merchant dashboard ?

Refunds

I initiated a refund but the status shows as pending

Will I be charged to refund a payment?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Are other business related documents required to accept payments on Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us