Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

I am unable to accept payments with my QR Code

How can I receive payments from my customers through Paytm QR code?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

Paytm Soundbox

What should I do if the blue light on my Soundbox is blinking constantly?

What should I do if the red light is on but isn't switching to the other lights?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

Can I save customer card details on my website or app?

How do I generate my API keys for production environment

Paytm FASTag

What should a customer do if the FASTag is not working ?

Other FASTag FAQs

Account Activation and Upgrade

I see an error while trying to activate my account - Bank account name does not match with PAN

I see an error while trying to activate my account - PAN is already registered with Paytm

Payment Gateway

Can my account get activated if I don't have a website or app?

Is there any additional charges to make the refund ?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us