Support: Paytm for Business

Here to Help

All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

I am unable to accept payments with my QR Code

How can I receive payments from my customers through Paytm QR code?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

Paytm Soundbox

My sound box has been damaged. What should I do?

Does sound box announce failed/pending transactions?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

Can I try Paytm’s Payment APIs and SDKs for free?

Paytm FASTag

How does a customer recharge Paytm FASTag?

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

Account Activation and Upgrade

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Does Paytm charge a setup or maintenance fee?

Payment Gateway

What is payment Invoice link

Do I have to pay extra amount for accepting payment from payment link

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us