Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

How would I know when Paytm has settled my payments in my bank account?

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

QR Code

How can I receive payments from my customers through Paytm QR code?

How am I notified of successful payments?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

Paytm Soundbox

What should I do if the red light is on but isn't switching to the other lights?

How do I order my Soundbox device?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

I need technical help for integrating Paytm Payment Gateway

Can I accept payments with Paytm in my mobile app?

Paytm FASTag

What should a customer do if the FASTag is not working ?

What is the process of updating FASTag inventory & returning existing inventory?

Account Activation and Upgrade

I see an error while trying to activate my account - Bank account name does not match with PAN

Does Paytm charge a setup or maintenance fee?

Payment Gateway

What is Paytm Soundbox

Why I am not getting payment invoice link on my dashboard

Refunds

Can I initiate a bulk refund?

How can I initiate refunds for payments received via Paytm for Business?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Are other business related documents required to accept payments on Paytm?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us