Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

I need higher monthly payment limits. How can I upgrade?

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How do Instant Bank Settlements work?

QR Code

I have multiple stores. Can I get a different QR for each?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

Is the pricing negotiable?

How does the settlement happen for the international payments?

Developers

I need technical help for integrating Paytm Payment Gateway

Can I save customer card details on my website or app?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Paytm Soundbox

Why is the yellow light on my device blinking constantly?

How can I change the language of the Soundbox?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to get notification on my mobile number?

How to download transaction / settlement reports ?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Paytm FASTag

What should a customer do if the FASTag is not working ?

What are the advantages of Paytm FASTag over FASTag offered in the market?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us