Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

I am unable to accept payments with my QR Code

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

Does sound box announce failed/pending transactions?

Can I replay the last transaction on my Soundbox?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can non-Paytm users make payments using Paytm payment gateway?

I need technical help for integrating Paytm Payment Gateway

Paytm FASTag

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

How does a customer manage registered FASTag?

Account Activation and Upgrade

I see an error while trying to activate my account - PAN is already registered with Paytm

Can I opt for Starter or Standard plan if I have a registered company?

Payment Gateway

Does soundbox announces failed/pending transactions?

How can I get soundbox for my store

Refunds

I initiated a refund but the status shows as pending

Will I be charged to refund a payment?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

What will happen if I exceed my monthly payment acceptance limit?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us