Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

Do I need to have a registered company in India to sign up with Paytm?

I need higher monthly payment limits. How can I upgrade?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How do Instant Bank Settlements work?

QR Code

I have multiple stores. Can I get a different QR for each?

How can I get my Paytm QR Code?

Payment Gateway

Why payee raise chargeback ?

What is settlement ?

Developers

I need technical help for integrating Paytm Payment Gateway

How do I generate my API keys for production environment

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

What should I do if the my Soundbox is not charging and has battery problems?

How can I change the language of the Soundbox?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to get notification on my mobile number?

How to download transaction / settlement reports ?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Are other business related documents required to accept payments on Paytm?

Paytm FASTag

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

How does a customer recharge Paytm FASTag?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us