Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

I need higher monthly payment limits. How can I upgrade?

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How do Instant Bank Settlements work?

QR Code

I have multiple stores. Can I get a different QR for each?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

Can I try Paytm Payment Gateway for free and without any documents?

What should I do if I receive a chargeback

Developers

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

Can non-Paytm users make payments using Paytm payment gateway?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

What should I do if the blue light is on but the device is not repeating any transactions?

Does warranty cover physical damage?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

Notifications, Alert & Reports

How to get notification on my email?

How to get notification on my mobile number?

General Queries

Do I require KYC to start accepting payments via Paytm?

Are other business related documents required to accept payments on Paytm?

Paytm FASTag

How to onboard and check lead status of FASTag via PSA App?

What should a customer do if an incorrect amount is charged at a plaza?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us