Support: Paytm for Business

Here to Help

All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

How do Instant Bank Settlements work?

What is my settlement cycle?

QR Code

How can I get my Paytm QR Code?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

What should I do if the my Soundbox is not charging and has battery problems?

Can I use my own SIM in the Soundbox?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

Can I try Paytm’s Payment APIs and SDKs for free?

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

Paytm FASTag

What are the advantages of Paytm FASTag over FASTag offered in the market?

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

Account Activation and Upgrade

My documents have been verified. When will my account get activated/upgraded?

My account activation documents were rejected. What can I do now?

Payment Gateway

Is there any minimum number of transactions to keep my account activated?

Is there any warranty applicable for soundbox device

Refunds

Can I initiate a bulk refund?

How can I initiate refunds for payments received via Paytm for Business?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

Are other business related documents required to accept payments on Paytm?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us