Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

I am unable to accept payments with my QR Code

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

My sound box has been damaged. What should I do?

Does sound box announce failed/pending transactions?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can I try Paytm’s Payment APIs and SDKs for free?

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

Paytm FASTag

How to onboard and check lead status of FASTag via PSA App?

What should a customer do if an incorrect amount is charged at a plaza?

Account Activation and Upgrade

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Does Paytm charge a setup or maintenance fee?

Payment Gateway

Do I have to pay extra amount for accepting payment from payment link

Can my customer pay without login into Paytm app if not using Indian mobile no.

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us