Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How do Instant Bank Settlements work?

What is my settlement cycle?

QR Code

How can I get my Paytm QR Code?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

How does the SoundBox work?

How can I change the language of the Soundbox?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

I need technical help for integrating Paytm Payment Gateway

Can I accept payments with Paytm in my mobile app?

Paytm FASTag

How much does a FASTag cost?

What is the mapping matrix of Tag classes with different vehicle classes?

Account Activation and Upgrade

What are the documents required to activate my Paytm for Business account?

I have a company, but I don't have a GST certificate. Can I still use Paytm for my Business?

Payment Gateway

Do I need a GST number?

I see an error while trying to activate my account, what do I do?

Refunds

I initiated a refund but the status shows as pending

Will I be charged to refund a payment?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

What will happen if I exceed my monthly payment acceptance limit?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us