Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

Do I need to have a registered company in India to sign up with Paytm?

I need higher monthly payment limits. How can I upgrade?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How do Instant Bank Settlements work?

QR Code

I have multiple stores. Can I get a different QR for each?

How can I get my Paytm QR Code?

Payment Gateway

What is Paytm Soundbox

Are savings bank account acceptable?

Developers

How do I generate my API keys for production environment

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Paytm Soundbox

Does warranty cover physical damage?

What should I do if the blue light is on but the device is not repeating any transactions?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

Notifications, Alert & Reports

How to get notification on my email?

How to get notification on my mobile number?

General Queries

Do I require KYC to start accepting payments via Paytm?

Are other business related documents required to accept payments on Paytm?

Paytm FASTag

What is the mapping matrix of Tag classes with different vehicle classes?

What should a customer do if an incorrect amount is charged at a plaza?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us