Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How does Paytm transfer payments I have received to my bank account?

QR Code

How can I receive payments from my customers through Paytm QR code?

I am unable to accept payments with my QR Code

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my email?

Paytm Soundbox

What should I do if the blue light is on but the device is repeating the same amount on every transaction?

My sound box has been damaged. What should I do?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

What are the Payment solutions offered by Paytm for Developers?

Can I save customer card details on my website or app?

Paytm FASTag

How does a customer activate Paytm FASTag?

Other FASTag FAQs

Account Activation and Upgrade

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Does Paytm charge a setup or maintenance fee?

Payment Gateway

Why I am not getting payment invoice link on my dashboard

How does the settlement happen for the international payments?

Refunds

Can I initiate a bulk refund?

How can I initiate refunds for payments received via Paytm for Business?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

Are other business related documents required to accept payments on Paytm?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us