Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How can I reconcile payments settled to my bank account?

What is my settlement cycle?

QR Code

I have multiple stores. Can I get a different QR for each?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my email?

Paytm Soundbox

What should I do if the blue light on my Soundbox is blinking constantly?

What should I do if the blue light is on but the device is repeating the same amount on every transaction?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

Can I save customer card details on my website or app?

How do I generate my API keys for production environment

Paytm FASTag

What is a FASTag?

How does a customer activate Paytm FASTag?

Account Activation and Upgrade

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Does Paytm charge a setup or maintenance fee?

Payment Gateway

Do I have to pay extra amount for accepting payment from payment link

Can my customer pay without login into Paytm app if not using Indian mobile no.

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us