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All in one POS All in one POS

Multiple Payment Problems. An All-In-One POS Solution

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A Feature Rich Ecosystem for Your Business
Multiple Payment Methods
Multiple Payment Sources

Your business can now accept all types of payments from customers. That's right. From Paytm Wallet to UPI to International Cards, customers can choose from over 7 payment methods.

Instant Settlement
Instant Settlement
Our industry leading solution helps you solve your business’s financing needs - settle money instantly when you need it. No more batch settlements.
Business Advantage
Paytm for Business Advantage

Combine the powers of All-in-One POS with the Paytm for Business App

  • *Single Reconciliation
  • *Cash Flow Management
  • *Loans & Insurance
Instant Settlement
Easy Billing Solutions, directly on your POS
Inbuilt printer and scanner to enable faster checkouts
  • *Scan & Bill - No Typing Involved
  • *GST Compliant Billing
  • *Physical & Digital Receipts
  • *Integration with Third Party Billing Solutions
Business Advantage
EMI Offers

Give your customers flexible payment options on credit and debit cards

  • *Wide Range of Brand Partners
  • *Large Partner Bank Network
  • *Paytm and Bank Cashback
Know more about EMI >
Instant Settlement
Customer Relationship Management Instant Settlement
  • *

    Loyalty Programs & Gift Cards

  • *

    Customer Marketing Programs

Customisable Payment & Billing Solutions
Restaurant
Restaurants
Ultra-smooth restaurant operations, now made possible with Paytm POS
Learn More >
Retail
Retail
Designed for Smart Retail & built for all types of retail stores
Learn More >
Services
Services
A flexible solution for all types of booking & payment needs
Learn More >
Logistics
Logistics
Invoicing, tracking solutions & on-the-go payments
Transit
Transit
Connected & automated transit solutions
Entertainment
Entertainment
Manage large scale events via your POS
Success Stories
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Paytm All-in-One POS
Powering Payments Across Industries

Learn how companies around us are changing the way they do their business with our comprehensive platform & best-in-class integration. The success of your business is ours too!

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Frequently Asked Questions
How can I accept payments using the Paytm POS ?

You can accept payments from multiple sources using your Paytm Card Machine. Just enter the amount to be collected on the screen, and the machine will show options to tap card, insert card or scan QR. Accept a payment using the customer's preferred mode.

What are the different payment sources supported by the Paytm POS ?
  • You can accept payments through all major credit cards, debit cards and dynamic QR. Through dynamic QR you can accept payments from all UPI Apps and Paytm Wallet.
  • We also offer support for International Cards and EMI payments.
  • Both contact and contactless cards can be used with this card machine
How do I accept payments using the machine?

Enter the amount on your screen and press enter. Machine will display options to scan QR, tap card or insert card. Accept payment through the customer's preferred mode.

How can I check my plan details including rental and charges for my EDC machine?
  • You can use your Paytm for Business App to view all EDC Machine related details.
  • Go to your Business Profile and scroll to the EDC Details tab. Here you will see your rental plan, your security deposit/usage fee and also the relevant terms & conditions including refund policy.
What should I do if the amount has been deducted from the customer's account but machine shows transaction status as failed?

The payment status on the machine is accurate. You should always provide services only if the status is successful. If an amount has been incorrectly deducted from the customer's account, you should inform the customer that it will be reversed in their account within 5-7 business days.

How can I view my transaction history?
  • On your GPRS machine - Press F1 on your machine to view today's transaction history. Time, amount, payment mode and transaction status will be visible.
  • On your Android machine - Click the top 3 bars on the Payments Screen to view recent transactions. You can also take a print of today's transaction summary.
  • You can also tap the Payments icon on the Paytm for Business App Homescreen. A history of your card, QR and wallet transactions is available.
Can I use my own SIM card in the EDC machine?

For best connectivity and security, we recommend you use the Paytm SIM provided by your Sales executive in your card machine. You can order a new SIM by calling our business helpdesk at 0120-4580007.

What should I do if the transaction status on the EDC device shows processing but is successful according to Paytm for Business App?
  • The payment status on the machine is accurate. You should always provide services only if the status on the machine is successful.
  • If Paytm for Business App show transaction status as processing, any amount that has been incorrectly deducted from the customer's account will be reversed in their account within 5-7 business days.
What should I do if the printer on the EDC device is not working ?
  • Reboot the device first and then retry with stable WiFi connection
  • Ensure print roll is correctly placed with glossy side upwards in the slot
What all payment modes can I use on this machine?
  • You can accept payments through all major credit cards, debit cards and dynamic QR. Through dynamic QR you can accept all UPI and Paytm Wallet payments.
  • We also offer support for International Cards and EMI payments.
  • Both contact and contactless cards can be used, however swipe cards are disabled. These are unsafe and should not be used.
How can I generate EMI option during transaction on EDC device?
  • Ask the customer to insert his credit card
  • Select Bank EMI option
  • Customer can select from the available EMI options
  • The total amount payable will be reflected here. Check and then proceed
bank emi
How can a merchant track payment through Paytm for Business App?
  • Merchant needs to download P4B App from Google Playstore and is available for both Android and iOS users.
  • Merchant needs to go to the Payments Received section and check the transaction details for any period

Screenshot of Payments Received page

payment received
I have been wrongly charged for a payment and want to check the applicable commission rates.
  • Charges are applied basis the applicable rates in your plan. You can check this in the Accept Payment Settings -> Charges and Limits section of your Paytm for Business App profile.
  • If you still feel there is a mismatch, and require more details, please contact our Business Helpdesk on 0120-4580007.
How can I check if the device is tampered?
  • Photographs of devices that are known to be secure can be used to compare a device's current appearance with its original appearance to see whether it has changed.
  • Another option may be to use a secure marker pen, such as a UV light marker, to mark device surfaces and device openings so any tampering or replacement will be apparent.
  • Fraudsters will often replace the outer casing of a device to hide tampering, and such methods may help to detect fraudulent activities. Device vendors may also be able to provide security guidance and “how to” guides to help determine whether the device has been tampered with.
  • Refer to this document for further guidelines: https://drive.google.com/open?id=1rRYgaOPBIrhBU1c8NyQx3MpzjqixJQEt
My machine has become slow and hangs a lot. What should I do?
  • Please restart your machine.
  • If issue persists, check for new software and firmware updates. Updating your machine enhances speed and functionality and ensures best security updates are applied to your machine.
I am not sure how to track my settlements. How do I check my bank account?

You can view your active bank account in the Accept Payment Settings section of your Business Profile of your Paytm for Business App.

How will a merchant deactivate an EMI option ?

Merchant needs to mail for EMI deactivation at smartretail.support@paytm.com

The machine only shows today's transactions. How do I get my monthly statement?

The Payments icon on the Paytm for Business App Homescreen provides multiple options. You can select a desired date range and download your statement.

What is an EDC device and how does it work?
  • EDC (Electronic Data Capture) machines are used for accepting payments at all retail outlets. Customer can pay through Debit Card, Credit Card, QR code, UPI, PPB and Net Banking.
  • The cards supported are Visa, Master, Rupay and International Cards.
How do I resolve APN setting issues in my EDC device?
  • For APN setting issues, set the APN settings as paytm.com in SIM settings and insert active sim in slot 1
  • Check whether the device is pre-mapped or not
  • Ensure that the device is charged upto 40% and then try to perform the above two steps

Error Screenshots

error error error error error
Why should a merchant use Paytm EDC device ?

Some of the unique features of Paytm EDC devices are:

  • Paytm EDC Device is the one stop solution for accepting payments via all payment modes
  • All Instruments accepted: Debit Cards, Credit Cards through Chip Contactless cards and UPI, Paytm Wallet, PPBL net banking transactions through QR code
  • 0% Debit Charges for All RuPay
  • 0% for UPI payments
  • 0.4% DC for MasterCard and Visa <=Rs. 2000
  • Instant settlement of transactions in business wallet as compared to batch settlement on T+1 / T+2 day by existing players
  • Easy reconciliation and single platform for all payment methods linked with Paytm through P4B app
  • Hassle-free documentation and instant onboarding so merchants can start accepting payments immediately
  • 24*7 after sales support
How can I cancel payments on EDC device?

How to cancel payments on Android devices

  • Click the 3 bars at the top left of the screen
  • Recent transactions will be shown on the screen. Select the payment which needs to be cancelled
  • Enter your registered mobile number
  • Open your Paytm App. Go to Scan QR and click on Show Payment Code at the bottom of the screen
  • Enter the OTP shown into your app
  • Payment will be cancelled. You can check this in your recent transactions
  • A red cross will appear next to the payment
cancel payment

How to cancel payments on Linux devices

  • In the recent payment option, select the payment you want to cancel
  • Select F1 for more options
  • Select Void Payment and press Enter
  • Enter your registered mobile number
  • Open your Paytm App. Go to Scan QR and click on Show Payment Code at the bottom of the screen
  • Payment will be cancelled. You can check this in your recent transaction
cancel payment
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