Document & Compliance Requirement

Documentation and Web Compliance has to be fulfilled to activate payment services. No commercial relationship with One97 communications Ltd. is possible without legal documents. Please find the list of documents required as per Business entity for accepting payments with Paytm.

  • Company proof should be in the name of firm and include it's registered address
  • Any one of the following documents
    • Hindu Undivided Family (HUF) Deed
    • Registration Certificate
    • Regional State Registration Certificate
    • Shop Establishment Act Certificate
    • GST Certificate
    • Utility Bill (not more then 2 months old, should include the address of the company and date of establishment)
  • KYC document should be either the scan of original KYC document or should be self attested in case it is scan of xerox copy
  • Photo of both side of proof of address is mandatory
  • Any one of the following documents
    • Driving License
    • Passport
    • Aadhaar Card
    • Voter ID Card
    • Nrega Card
  • Any one of the following documents
    • Cancelled Cheque with company or proprietor name and account number should be printed on cheque
    • Bank attested letter on letter head of company (Click here to download the format)
  • Any valid GSTIN proof, Email Acknowledgement, GST Certificate, Provisional GST certificate. (Click here to download Declaration template)
  • Enrollment number or GSTIN should be clearly visible
  • Company or Trade name and business address should be visible
  • Declaration should be on company's letter-head with authorized signatory's sign and company's stamp
  • Bank Statement and Passbook won't be considered as a Bank Account Details
  • Documents uploaded should be clear and valid
  • Documents should be less than 5 MB in size
  • Supported format of documents are jpg, png, PDF
  • Photo should be taken from front and information should be clearly visible
  • Documents should not be handwritten
  • Documents should be in either Hindi or English language
  • Documents should be self attested in case it is scan of xerox copy
  • In case of a document where both sides are required, please combine the image of both sides and upload. You can use to join multiple photos.
Please refer the sample images for reference
  • In case you are opting for Solutions for Your Retail Store, we additionally require Shop Front photograph along with above-mentioned documents.
    If any discrepancy is found in the documents provided, the merchant may be asked to provide additional documents as per the discrepancy / requirement.
  • The name of the shop should be clearly visible in the photograph provided

Following links / policies are mandatory to be updated on your Website/Mobile App in order to consider your application. Any delay in updating any of the policies can lead to delay in verification process.