All-in-One POS: Paytm for Business Support

All-in-One POS

What is the return and reversal process for EDC devices for merchants ?
What should I do if the amount has been deducted from the customer's account but machine shows transaction status as failed?

What should I do if the keypad is not visible in the EDC device ?
What pointers should I share with a merchant in relation to tampering and replacement of device?

What should I do if the transaction status on the EDC device shows processing but is successful according to Paytm for Business App?
What should I do if the EDC device shows API error?

What is an EDC device and how does it work?

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