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    • Disputes
    1. How merchants can see a list of all chargebacks/ disputes?-

      Merchants can find a list on the Disputes tab of Paytm Dashboard. You can also download dispute reports through the Disputes tab on Paytm Dashboard. This report will contain a list of all disputes in the chosen time duration.

    2. Should merchants reply to the disputes email to share proofs?+
    3. Is due date for all the disputes same?+
    4. Can there be multiple disputes in the same order?+
    5. Can we refund the customer on receiving a dispute?+
    6. Would merchants get visibility of debits in case of disputes/ chargebacks?+
    7. Who all in the merchant's company would be able to see and respond to disputes through Paytm Dashboard?+
    8. On which email ID would all the communication happen?+
    9. Which all formats are supported for proof submission?+
    10. What is the maximum number and size of a document allowed?+
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