search
  • FAQ Topics
  • Testing and Generic Queries
  • JS Checkout
  • All in One SDK
  • Checksum
  • Callback and Webhook URL
  • Ecommerce Plugins
  • Custom Checkout
  • Refund
  • Disputes
  • UPI Solution
  • Subscription
  • Payment Links
  • Standard EMI/ No Cost EMI
  • Auto Debit
  • Custom UI SDK
  • Bank Offers
  • Settlement
  • Merchant Dashboard
  • DIY Onboarding

How can we help you today?

    • Disputes
    1. How merchants can see a list of all chargebacks/ disputes?+
    2. Should merchants reply to the disputes email to share proofs?-

      No, merchants must share all the proofs against all Dispute IDs through Paytm Dashboard or through Dispute Action API only.

    3. Is due date for all the disputes same?+
    4. Can there be multiple disputes in the same order?+
    5. Can we refund the customer on receiving a dispute?+
    6. Would merchants get visibility of debits in case of disputes/ chargebacks?+
    7. Who all in the merchant's company would be able to see and respond to disputes through Paytm Dashboard?+
    8. On which email ID would all the communication happen?+
    9. Which all formats are supported for proof submission?+
    10. What is the maximum number and size of a document allowed?+
    If you are an existing Paytm for Business customer, call us on
    Contact for any query - call image0120-4440440
    Can't find your answer? Get in touch with us
    Looking for any query related to solution offering. visit our Paytm for business support page