1) Network Connectivity Issue

• Here FSE/PSA needs to kill the app and try again with strong internet connectivity or WiFi.

2) FSE/PSA is not able to view previous onboarded merchant contact number Issue

• App needs to be updated to the latest build.

3) Documents rejected/pending while onboarding FASTtag merchant Issue

• FSE/PSA can check status on GG App and needs to connect with distribution.helpdesk@paytm.com if documents are rejected or pending since long time.