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I am not able to initiate a refund

  • dashboard
  • business app

If you attempt a refund for a payment that has already been settled to your bank account, you may not have sufficient balance in your Paytm for Business account to initiate this refund. If you are unable to initiate refunds, you will have to wait till you accept new payments so Paytm has available balance to use for these refunds.

If you are an existing Paytm for Business customer, call us on
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