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Why is my settlement on hold and my account under review after getting activated?

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2 step verification is required to unhold your settlement.

1. Website/App verification
2. Documents verification

Please ensure that you have uploaded all the business documents and your website/app is live and working with all the mandatory information available. Refer to this link for more details -

Once your website gets verified, and documents are approved. It will take a few hours to upgrade your account and unhold the settlement.

If you are an existing Paytm for Business customer, call us on
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