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Introducing Soundbox 2.0
Audio alert & digital display. Daily payment summary announcement
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Introducing Soundbox 2.0
Audio alert & digital display. Daily payment summary announcement
Get SoundBox Now
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All-In-One QR

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Settlements

Payment Gateway

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Browse Support Articles

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How does Paytm transfer payments I have received to my bank account?

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QR Code

How can I receive payments from my customers through Paytm QR code?

How am I notified of successful payments?

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How to use App

How to use Business with Paytm App

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Notifications, Alert & Reports

How to get notification on my email?

How to get notification on my mobile number?

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Paytm Soundbox

Can I replay the last transaction on my Soundbox?

Does sound box announce failed/pending transactions?

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All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

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Developers

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

Can I try Paytm’s Payment APIs and SDKs for free?

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Paytm FASTag

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

How does a customer recharge Paytm FASTag?

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Account Activation and Upgrade

I see an error while trying to activate my account - PAN is already registered with Paytm

I have a Paytm account. Can I use that to sign up with Paytm for Business?

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Payment Gateway

Will I have to pay commission charges for the transaction I m initiating refund

How can I initiate the refund ?

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Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

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Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

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General Queries

What will happen if I exceed my monthly payment acceptance limit?

Are other business related documents required to accept payments on Paytm?

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Frequently Asked Questions

        If you are an existing Paytm for Business customer, call us on
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