Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

I am unable to accept payments with my QR Code

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

What should I do if the blue light on my Soundbox is blinking constantly?

What should I do if the blue light is on but the device is repeating the same amount on every transaction?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

Can I save customer card details on my website or app?

How do I generate my API keys for production environment

Paytm FASTag

What is a FASTag?

How does a customer activate Paytm FASTag?

Account Activation and Upgrade

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Does Paytm charge a setup or maintenance fee?

Payment Gateway

I see an error while trying to activate my account, what do I do?

I don't have a registered business. Can I still get the payment gateway?

Refunds

I initiated a refund but the status shows as pending

Will I be charged to refund a payment?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

What will happen if I exceed my monthly payment acceptance limit?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us