Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

I see an error while trying to activate my account - Bank account is already registered with Paytm

My documents have been verified. When will my account get activated/upgraded?

Refunds

I initiated a refund successfully but my customer hasn't received it

How can I initiate refunds for payments received via Paytm for Business?

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How do Instant Bank Settlements work?

How does Paytm transfer payments I have received to my bank account?

QR Code

How can I get my Paytm QR Code?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

Can I try Paytm Payment Gateway for free and without any documents?

How can I get report on my Email ID ?

Developers

What are the Payment solutions offered by Paytm for Developers?

Can I save customer card details on my website or app?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Paytm Soundbox

What should I do if the red light is on but isn't switching to the other lights?

How does the SoundBox work?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Paytm FASTag

How does a customer manage registered FASTag?

How much does a FASTag cost?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us