Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How can I change my bank account for payment settlement from Paytm?

How does Paytm transfer payments I have received to my bank account?

QR Code

I am unable to accept payments with my QR Code

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my email?

Paytm Soundbox

Why is the yellow light on my device blinking constantly?

Does sound box announce failed/pending transactions?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

Can I try Paytm’s Payment APIs and SDKs for free?

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

Paytm FASTag

What should a customer do if an incorrect amount is charged at a plaza?

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

Account Activation and Upgrade

Can I opt for Starter or Standard plan if I have a registered company?

Does Paytm charge a setup or maintenance fee?

Payment Gateway

What are the charges for using a PG account?

How to create Payment Link

Refunds

How can I initiate refunds for payments received via Paytm for Business?

I initiated a refund successfully but my customer hasn't received it

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

Do I require KYC to start accepting payments via Paytm?

Are other business related documents required to accept payments on Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us