Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How do Instant Bank Settlements work?

What is my settlement cycle?

QR Code

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my email?

How to get notification on my mobile number?

Paytm Soundbox

Why is the yellow light on my device blinking constantly?

Can I replay the last transaction on my Soundbox?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can I try Paytm’s Payment APIs and SDKs for free?

Can I accept payments with Paytm in my mobile app?

Paytm FASTag

How to onboard and check lead status of FASTag via PSA App?

What is the process for FASTag issuance to PSA?

Account Activation and Upgrade

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Can I opt for Starter or Standard plan if I have a registered company?

Payment Gateway

Can my account get activated if I don't have a website or app?

What all are pay mode from which I can accept the payment mode ?

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Are other business related documents required to accept payments on Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us