Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Account Activation and Upgrade

I see an error while trying to activate my account - PAN is already registered with Paytm

I haven't registered my company yet. Can I get a payment gateway?

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How can I reconcile payments settled to my bank account?

How would I know when Paytm has settled my payments in my bank account?

QR Code

I have multiple stores. Can I get a different QR for each?

How can I order a QR Sticker from Paytm for my shop?

Payment Gateway

How can I get report on my Email ID ?

Can I make the refund in other than the source account through which customer had made the Payment ?

Developers

How do I generate my API keys for production environment

What are the Payment solutions offered by Paytm for Developers?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

How does the SoundBox work?

What should I do if the red light is on but isn't switching to the other lights?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Paytm FASTag

How does a customer manage registered FASTag?

What is the mapping matrix of Tag classes with different vehicle classes?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us