Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How can I change my bank account for payment settlement from Paytm?

How does Paytm transfer payments I have received to my bank account?

QR Code

I am unable to accept payments with my QR Code

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my email?

Paytm Soundbox

Can I use my own SIM in the Soundbox?

Does warranty cover physical damage?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can I accept payments with Paytm in my mobile app?

I need technical help for integrating Paytm Payment Gateway

Paytm FASTag

What is the mapping matrix of Tag classes with different vehicle classes?

What are the lead creation issues in FASTag?

Account Activation and Upgrade

I see an error while trying to activate my account - Bank account is already registered with Paytm

My account activation documents were rejected. What can I do now?

Payment Gateway

What are the payment methods supported?

My account is not yet upgraded, it's been too long since I got any update, what do I do?

Refunds

How can I initiate refunds for payments received via Paytm for Business?

I initiated a refund successfully but my customer hasn't received it

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Are other business related documents required to accept payments on Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us