Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

My documents have been verified. When will my account get activated/upgraded?

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Refunds

I am not able to initiate a refund

How can I initiate refunds for payments received via Paytm for Business?

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How can I change my bank account for payment settlement from Paytm?

How does Paytm transfer payments I have received to my bank account?

QR Code

How can I receive payments from my customers through Paytm QR code?

How am I notified of successful payments?

Payment Gateway

My account is not yet upgraded, it's been too long since I got any update, what do I do?

Developers

Can I save customer card details on my website or app?

What are the Payment solutions offered by Paytm for Developers?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Paytm Soundbox

Can I replay the last transaction on my Soundbox?

What should I do if the red light is on but isn't switching to the other lights?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Paytm FASTag

I am selling the vehicle OR I am not using the vehicle anymore. Can I replace/sell the FASTag?

Other FASTag FAQs

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us