Businesses today strive to be as efficient as they can when it comes to delivering their services, scaling up and keeping customers happy. Most businesses will agree that customer experience is what keeps a service-oriented business afloat and successful.
To scale up, many businesses have recently taken to changing the way they provide their services. One of these methods is by way of the subscription service.
If you’re a subscription-based service focused on giving customers a smooth, frictionless experience, read on to find out how Paytm Subscription Links can aid & make your work a whole lot easier.
1. Ask yourself the right questions
Scaling up a business has its challenges. Which is why it’s always great to begin by asking yourself, “Is my business ready to scale up?”
The best way to tackle this is by capitalizing on building basic infrastructure for your business, understanding the needs of your target audience and listening to your customers. Follow this up by monitoring your customer base and watching it grow.
If you’re seeing an increase in sales and cash flow and you’ve got quality customer feedback, your business is ready to scale.
2. Customer listening for subscription services
As a subscription-based service provider, listening to your customers and responding to their needs can make or break your business. It’s important to leave a mark on your customers in a competitive environment.
Customer listening helps to identify the problems a customer may be wanting to solve, a service they may require help with or genuine feedback that can help your business grow and increase turnover.
Most of the time, the issues customers face concerns payments. One of the problems solved by the subscription link is customer payment feedback. It provides an excellent customer experience by giving your end-users the benefit of choosing how they would like to pay for your service.
The subscription link encourages a hassle-free mode of payment for the customers so that they can enjoy your services without having to make explicit payments.
3. Power up with customization
Paytm Subscription Links can be used by a business of any scale, whether big or small. You don’t need to have the technical expertise to set it up. It’s all about giving you, the merchant, a powerful tool to create a highly customized subscription service for various customers with different requirements.
Create customized plans, set payment frequencies (daily, weekly, monthly, annual), add trial periods and automate when the subscription link is sent out to the customers to accept the payment.
When customers commit to buying into your company persona and service, it is important to add value to keep the customers within your ecosystem. The vast customization capabilities of the subscription link help you draw in more customers when leveraged correctly.
4. Making payments flexible
With Paytm Subscription Links, your service can leverage the convenience of automated recurring payments from your customers, so that your efforts are directed at providing the best possible experience you can.
Whether you’re an ecommerce website, an online pharmacy, OTT platform, food delivery service, online education service or a subscription box, your customers can authorize their payment at once, or at regular intervals, at their convenience.
Additionally, customers can choose to pay by any means they find convenient for them – be it cards, e-wallets or UPI. This level of consumer-friendliness goes a long way in building trust and maintaining loyalty in the long run thus helping you scale your business further.
Customers will also have the ability to manage their subscriptions, view recurring payments, and complete payments using the same link. Without having to contact you all the time.
With the easy-to-use merchant dashboard and a vast variety of customization options, scale your business and empower your customers today with Paytm Subscription Links. For more information on how you can integrate it with your business, get in touch with us on our website.