Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How does Paytm transfer payments I have received to my bank account?

How would I know when Paytm has settled my payments in my bank account?

QR Code

How am I notified of successful payments?

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

What should I do if the my Soundbox is not charging and has battery problems?

Does warranty cover physical damage?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can I accept payments with Paytm in my mobile app?

I need technical help for integrating Paytm Payment Gateway

Paytm FASTag

What is the mapping matrix of Tag classes with different vehicle classes?

What are the lead creation issues in FASTag?

Account Activation and Upgrade

I see an error while trying to activate my account - Bank account is already registered with Paytm

My account activation documents were rejected. What can I do now?

Payment Gateway

Where can I see the chargeback raised

Why I am not receiving transaction/payout alerts ?

Refunds

Can I initiate a bulk refund?

I initiated a refund successfully but my customer hasn't received it

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us