Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my email?

How to get notification on my mobile number?

Paytm Soundbox

How do I order my Soundbox device?

What should I do if the blue light is on but the device is repeating the same amount on every transaction?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Developers

Can I accept payments with Paytm in my mobile app?

What are the Payment solutions offered by Paytm for Developers?

Paytm FASTag

What permissions in PSA App are required to sell FASTag ?

What should a customer do if the FASTag is not working ?

Account Activation and Upgrade

Does Paytm charge a setup or maintenance fee?

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Payment Gateway

Can I accept International Payments through Paytm?

I see an error while trying to activate my account, what do I do?

Refunds

I initiated a refund but the status shows as pending

Will I be charged to refund a payment?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

What will happen if I exceed my monthly payment acceptance limit?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us