Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

I see an error while trying to activate my account - PAN is already registered with Paytm

My account activation documents were rejected. What can I do now?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How can I reconcile payments settled to my bank account?

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

QR Code

I have multiple stores. Can I get a different QR for each?

How can I receive payments from my customers through Paytm QR code?

Payment Gateway

Can I Use multiple website URL?

How can I get soundbox for my store

Developers

Can I accept payments with Paytm in my mobile app?

Can I try Paytm’s Payment APIs and SDKs for free?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

What should I do if my device is reflecting only a stable yellow light?

What should I do if the blue light is on but the device is repeating the same amount on every transaction?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

Notifications, Alert & Reports

How to get notification on my email?

How to download transaction / settlement reports ?

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Do I require KYC to start accepting payments via Paytm?

Paytm FASTag

What should a customer do if the FASTag is not working ?

What is a FASTag?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us