Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

My documents have been verified. When will my account get activated/upgraded?

I need higher monthly payment limits. How can I upgrade?

Refunds

How can I initiate refunds for payments received via Paytm for Business?

I am not able to initiate a refund

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How do Instant Bank Settlements work?

How does Paytm transfer payments I have received to my bank account?

QR Code

Are payments received via Paytm QR Code settled in my Paytm Wallet?

I am unable to accept payments with my QR Code

Payment Gateway

Can my account get activated if I don't have a website or app?

How will I know that amount is transferred in my bank account ?

Developers

Can I accept payments with Paytm in my mobile app?

I need technical help for integrating Paytm Payment Gateway

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

What should I do if the my Soundbox is not charging and has battery problems?

Why is the yellow light on my device blinking constantly?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to get notification on my mobile number?

How to download transaction / settlement reports ?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Are other business related documents required to accept payments on Paytm?

Paytm FASTag

What is the process for FASTag issuance to PSA?

What are the lead creation issues in FASTag?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us