Support: Paytm for Business

Here to Help

All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Account Activation and Upgrade

My account activation documents were rejected. What can I do now?

How can I activate my Paytm business account and start collecting payments?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How does Paytm transfer payments I have received to my bank account?

QR Code

I have multiple stores. Can I get a different QR for each?

How can I receive payments from my customers through Paytm QR code?

Payment Gateway

My account is not yet upgraded, it's been too long since I got any update, what do I do?

Where can I find the API details?

Developers

Can non-Paytm users make payments using Paytm payment gateway?

I am getting a ‘lost in space’ error while trying to integrate Paytm Payment Gateway

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

Can I use my own SIM in the Soundbox?

Does sound box announce failed/pending transactions?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my email?

General Queries

Are other business related documents required to accept payments on Paytm?

Do I require KYC to start accepting payments via Paytm?

Paytm FASTag

How does a customer activate Paytm FASTag?

How to onboard and check lead status of FASTag via PSA App?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us