Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

My documents have been verified. When will my account get activated/upgraded?

I need higher monthly payment limits. How can I upgrade?

Refunds

How can I initiate refunds for payments received via Paytm for Business?

I am not able to initiate a refund

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How do Instant Bank Settlements work?

How does Paytm transfer payments I have received to my bank account?

QR Code

Are payments received via Paytm QR Code settled in my Paytm Wallet?

I am unable to accept payments with my QR Code

Payment Gateway

Is there any warranty applicable for soundbox device

How can I get TDS reimbursement ?

Developers

I need technical help for integrating Paytm Payment Gateway

How do I generate my API keys for production environment

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

How can I change the language of the Soundbox?

Why is the yellow light on my device blinking constantly?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to get notification on my mobile number?

How to download transaction / settlement reports ?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Paytm FASTag

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

How does a customer recharge Paytm FASTag?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us