Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

How do Instant Bank Settlements work?

What is my settlement cycle?

QR Code

How can I get my Paytm QR Code?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

How do I order my Soundbox device?

What should I do if the red light is on but isn't switching to the other lights?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can I accept payments with Paytm in my mobile app?

I need technical help for integrating Paytm Payment Gateway

Paytm FASTag

What is the process of updating FASTag inventory & returning existing inventory?

Other FASTag FAQs

Account Activation and Upgrade

I see an error while trying to activate my account - Bank account name does not match with PAN

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Payment Gateway

What all reports are available on Merchant dashboard ?

Why I am not receiving transaction/payout alerts ?

Refunds

I initiated a refund but the status shows as pending

Can I initiate a bulk refund?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us