Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Account Activation and Upgrade

I need higher monthly payment limits. How can I upgrade?

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Refunds

Will I be charged to refund a payment?

I initiated a refund but the status shows as pending

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How do Instant Bank Settlements work?

QR Code

I have multiple stores. Can I get a different QR for each?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

Can my account get activated if I don't have a website or app?

I am unable to submit the proof against the chargeback

Developers

I need technical help for integrating Paytm Payment Gateway

How do I generate my API keys for production environment

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

What should I do if the my Soundbox is not charging and has battery problems?

Why is the yellow light on my device blinking constantly?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

Notifications, Alert & Reports

How to get notification on my mobile number?

How to download transaction / settlement reports ?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Are other business related documents required to accept payments on Paytm?

Paytm FASTag

What are the lead creation issues in FASTag?

What is the process for FASTag issuance to PSA?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us