Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

Why do I need to upload a cancelled cheque while trying to change my bank account for settlement?

How does Paytm transfer payments I have received to my bank account?

QR Code

How can I receive payments from my customers through Paytm QR code?

How am I notified of successful payments?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

Paytm Soundbox

Can I replay the last transaction on my Soundbox?

Does sound box announce failed/pending transactions?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

Can non-Paytm users make payments using Paytm payment gateway?

I need technical help for integrating Paytm Payment Gateway

Paytm FASTag

What should a customer do if toll amount is paid in cash but amount gets deducted from wallet as well?

How does a customer manage registered FASTag?

Account Activation and Upgrade

I see an error while trying to activate my account - PAN is already registered with Paytm

Can I opt for Starter or Standard plan if I have a registered company?

Payment Gateway

What all reports are available on Merchant dashboard ?

Why I am not receiving transaction/payout alerts ?

Refunds

I initiated a refund but the status shows as pending

Can I initiate a bulk refund?

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Do I require KYC to start accepting payments via Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us