Support: Paytm for Business

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All-In-One QR

All-In-One POS

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Account Activation and Upgrade

My documents have been verified. When will my account get activated/upgraded?

I have a Paytm account. Can I use that to sign up with Paytm for Business?

Refunds

How can I initiate refunds for payments received via Paytm for Business?

I am not able to initiate a refund

How to use App

How to use Business with Paytm App

Settlements and Bank Transfers

How would I know when Paytm has settled my payments in my bank account?

How does Paytm transfer payments I have received to my bank account?

QR Code

How can I receive payments from my customers through Paytm QR code?

Are payments received via Paytm QR Code settled in my Paytm Wallet?

Payment Gateway

What will is monthly payment acceptance limit ?

I have shared payment link with my customers but why they are unable to pay

Developers

Can I accept payments with Paytm in my mobile app?

Can I try Paytm’s Payment APIs and SDKs for free?

All-in-One POS

How can I check my plan details including rental and charges for my EDC machine?

How do I accept payments using the machine?

Paytm Soundbox

What should I do if the blue light is on but the device is repeating the same amount on every transaction?

What should I do if my device is reflecting only a stable yellow light?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

Notifications, Alert & Reports

How to get notification on my email?

How to download transaction / settlement reports ?

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Do I require KYC to start accepting payments via Paytm?

Paytm FASTag

What is a FASTag?

What is the process of updating FASTag inventory & returning existing inventory?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us