Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

I am unable to accept payments with my QR Code

How can I receive payments from my customers through Paytm QR code?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to download transaction / settlement reports ?

How to get notification on my mobile number?

Paytm Soundbox

Does warranty cover physical damage?

What should I do if the blue light is on but the device is not repeating any transactions?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

I need technical help for integrating Paytm Payment Gateway

Can I accept payments with Paytm in my mobile app?

Paytm FASTag

What are the lead creation issues in FASTag?

What is the mapping matrix of Tag classes with different vehicle classes?

Account Activation and Upgrade

Do I need to have a registered company in India to sign up with Paytm?

I haven't registered my company yet. Can I get a payment gateway?

Payment Gateway

What all currencies are supported on international Payment Gateway

I want to create/Edit my QR code

Refunds

How can I initiate refunds for payments received via Paytm for Business?

I am not able to initiate a refund

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

Do I require KYC to start accepting payments via Paytm?

Are other business related documents required to accept payments on Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us