Support: Paytm for Business

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All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

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Settlements and Bank Transfers

How does Paytm transfer payments I have received to my bank account?

How would I know when Paytm has settled my payments in my bank account?

QR Code

How am I notified of successful payments?

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

What should I do if the red light is on but isn't switching to the other lights?

How do I order my Soundbox device?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

I need technical help for integrating Paytm Payment Gateway

Can I accept payments with Paytm in my mobile app?

Paytm FASTag

What should a customer do if the FASTag is not working ?

What is the process of updating FASTag inventory & returning existing inventory?

Account Activation and Upgrade

I see an error while trying to activate my account - Bank account name does not match with PAN

Does Paytm charge a setup or maintenance fee?

Payment Gateway

Can I try Paytm Payment Gateway for free and without any documents?

Can I have multiple user who can access my merchant dashboard ?

Refunds

Can I initiate a bulk refund?

I am not able to initiate a refund

Merchant Cashback

I have not received my merchant cashback

Am I eligible for merchant cashback?

General Queries

What will happen if I exceed my monthly payment acceptance limit?

Are other business related documents required to accept payments on Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us