Continue to accept payments today, tomorrow & always. Paytm Karo.
Paytm QR, Soundbox and Card Machine
Q. Will my Paytm QR code, Paytm soundbox or Paytm Card Machine continue to work?
A. Yes, Your Paytm QR, Soundbox, Card machine will continue to work as always.
Paytm Payments Bank account
Q. How to change my settlement bank account?
A. You can change your Paytm Payments Bank account to any other bank account in a few simple steps-
Step 1: Open the ‘Change settlement account’ page through the business profile or settlement settings option on the left menu
Step 2: Click on the change button on your settlement account
Step 3: Choose an existing account, click save and enter OTP or select Add a new bank account option and then enter the necessary details.
Q. I am unable to change my settlement account. What should I do?
A. We deeply regret the inconvenience caused to you. If you are unable to change your Paytm Payments Bank account to any other account, please visit the help section on our Paytm for Business App and we will be happy to assist you.
Timely & Secure Settlements
Q. Will my money get settled without issues?
A. The settlement in your existing Paytm Payments Bank Ltd. account will proceed without any issue until March 15, 2024. The balance in the account can be withdrawn even beyond March 15, 2024. However, we recommend that you change your settlement account in the Paytm for Business app from Paytm Payments Bank Ltd. to any of your other savings or current accounts held with other banks to ensure seamless settlements.
Last date to change account
Q. What is the last date to change the settlement account?
A. You can change your Paytm Payments Bank account without interruption until March 15, 2024.
Your money is safe with us
Q. Is my money safe?
A. The Reserve Bank of India (RBI) has issued a directive restricting Paytm Payments Bank Account/Wallet from accepting new deposits or allowing credit transactions after March 15, 2024. However, there is no restriction on withdrawal of money from your existing balance even after March 15, 2024 The directive does not impact your existing balances in Account or Wallet and your money is safe with the Bank.
Recharge & Bill payments
Q. Can I continue to use Paytm to do recharges and pay my bills?
A. Yes, absolutely! You can continue using Paytm App for all your bill payments and recharges, like always.
Rest assured, Paytm continues to support a wide range of payment options for your convenience.
Q. Will I be able to continue booking tickets( travel, movies etc )
A. All other services on Paytm App are unaffected, you can continue to use them on Paytm as usual.
Q. Can I continue to use Paytm Payments Bank Wallet ?
A. Yes. You can continue to use, withdraw or transfer to another wallet or bank account until balance is available in the wallet. Please note you will not be able to make any deposits in same after March 15, 2024, however all refunds and cashback can still be credited to your wallet